Shipping policy

SHIPPING & DELIVERY

We are pleased to offer international shipping services to customers in many countries and regions worldwide. Our goal is to provide reliable delivery, good value, and helpful service for every order.

DO YOU SHIP WORLDWIDE? WHAT IS THE SHIPPING FEE?

Yes. We ship to many countries worldwide. However, there may be certain locations we are unable to deliver to. If your shipping address is in a restricted area, we will contact you after your order is placed.

Standard Shipping Fee:

- Orders $60.01 and up: Free shipping
- Orders $0.00 – $80.00: $7.98 USD

Priority Insured Shipping Fee:

- Orders $60.01 and up: Free shipping
- Orders $0.00 – $80.00: $9.98 USD

WHAT ABOUT CUSTOMS, DUTIES, AND TAXES?

We are not responsible for customs fees, import duties, taxes, or other charges that may apply once an order has shipped.

By purchasing from our store, you understand and agree that one or more packages may be shipped to you and may be subject to customs fees or import charges when they arrive in your country.

HOW LONG DOES STANDARD SHIPPING TAKE?

Shipping time varies by destination. Estimated delivery times are:

United States: 7 - 14 days

Canada, Europe: 7 - 15 days

Australia, Other Regions: 7 - 15 days

Mexico, Brazil, Africa: 10 - 20 days

Please note: These estimates do not include our 3 - 5 business day processing time.

HOW LONG DOES PRIORITY INSURED SHIPPING TAKE?

Shipping time varies by destination. Estimated delivery times are:

United States: 6 - 12 days

Canada, Europe: 7 - 14 days

Australia, Other Regions: 7 - 14 days

Mexico, Brazil, Africa: 10 - 20 days

Please note: These estimates do not include our 3 - 5 business day processing time.

DO YOU PROVIDE TRACKING INFORMATION?

Yes. Once your order has shipped, you will receive an email containing your tracking information.

If you do not receive tracking information within 7 days after your order ships, please contact us at:

contact@cardscustompoke.com

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT.”

For some shipping carriers, tracking information may take 2 - 7 business days to update in the online tracking system.

If there is still no tracking information available within 7 days after you receive your tracking number, please contact us at:

contact@cardscustompoke.com

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items from the same order may sometimes be shipped in separate packages, even if combined shipping was selected or requested.

CONTACT

If you have any other shipping questions, please contact us at:

contact@cardscustompoke.com